Service Packages

Option 1 - Silver Plan
(Pay as you go)

When you need a technician, we are there for you.  Our highly skilled support team will be able to assist you by accessing your site virtually.  If needed, we can travel to your site to support you.

Included with this package:

• Included Phone Support
• Included Remote desktop support
• Included Guaranteed labour rate for special projects

Please call for pricing.

Option 2 - Gold Plan
(Monthly Maintenance)

Monthly Support Option.  Each month we will complete the following:

• Included Complete Microsoft updates on each work station
• Included Ensure the virus definitions are updated
• Included Monitor the backups to ensure all data is collected
• Included Manual malware scans

Included with this package:

• Included Phone Support
• Included Remote desktop support
• Included Guaranteed labour rate for special projects

Please call for pricing.

Option 3 - Platinum Plan
(Virtual On Site Technician)

With this option, you will receive all of Option 2, plus:

• Included 12 secure email addresses
• Included Real time monitoring of each work station to identify uncharacteristic behavior
• Included Free project consulting, IT management services and communication management services

Please call for pricing.