We Specialize in
We Are IT Professionals
Our dedicated team has over 75 years of experience serving the IT industry. This group of highly skilled professionals draw from their own personal experiences and expertise to ensure that they exceed the expectations of our clients by recommending the most cost effective solutions that can be implemented in a timely manner.
If your facility is looking to:
- digitize archives
- connect older (legacy) equipment or technology to today's systems and software
- ensure excellent security to keep all clinic related information safe
- acquire new equipment and have professionals assist with set-up and network connection
- have an efficient and committed Help Desk and support
- change locations and requires a smooth transition of all IT infrastructure
and much more, our team is here to help.
We currently provide complete IT services and solutions for the Wilson Memorial Hospital in Marathon, the McCausland Hospital in Terrace Bay, The Nipigon District Memorial Hospital, and Manroc Development Corps in Manitouwadge.
Through our projects with dental clinics, we are familiar with Dental Imaging and Digital XRay equipment, as well as industry specific apps and software such as Dentrix.
Whether you require a quick assessment or a fully managed IT solution, our team of professionals are only a couple clicks or a phone call away.
What We Offer
Here at NWO Clinic Services we focus on providing you with up to date secure technology and always recommend the best quality products. Our end goal is to find a sound solution for any situation, from trusted anti-virus software to secure wifi solutions, our team has you covered.
We have provided a sample of our top recommended services below:
Help Desk Support
Over the phone one on one support with a technician for all your day to day end user support and network troubleshooting. Includes secure remote desktop access for faster problem solving.
Secure Medical Email
Protect you and your clients privacy with our medical grade secure email for all of your daily communications. Whether it's from your work station, your mobile phone or tablet, you're protected from the source.
Continual Maintenance
Monitoring and maintaining all hardware and software assets to ensure your entire infrastructure is at peak efficiency and not left open to vulnerabilities.
Secure Data Back Ups
Medical grade online backup service featuring 100% proactive supervision and verification by our technicians who will contact you by phone if a problem pops up the day before, and solve it for you!
Service Packages
Option 1 - Silver Plan
(Pay as you go)
When you need a technician, we are there for you. Our highly skilled support team will be able to assist you by accessing your site virtually. If needed, we can travel to your site to support you.
Included with this package:
- Included Phone Support
- Included Remote desktop support
- Included Guaranteed labour rate for special projects
Please call for pricing.
Option 2 - Gold Plan
(Monthly Maintenance)
Monthly Support Option. Each month we will complete the following:
- Included Complete Microsoft updates on each work station
- Included Ensure the virus definitions are updated
- Included Monitor the backups to ensure all data is collected
- Included Manual malware scans
Included with this package:
- Included Phone Support
- Included Remote desktop support
- Included Guaranteed labour rate for special projects
Please call for pricing.
Option 3 - Platinum Plan
(Virtual On Site Technician)
With this option, you will receive all of Option 2, plus:
- Included 12 secure email addresses
- Included Real time monitoring of each work station to identify uncharacteristic behavior
- Included Free project consulting, IT management services and communication management services
Please call for pricing.
*All options include a remote access terminal that will be installed at the client’s site.
Remote Desktop Support
Our remote desktop support service provides our technicians with a means of safely accessing and viewing your computer system as if it were directly in front of them. This secure service allows for a skilled professional to be available to assist you over the phone from the comfort of your work station, saving you valuable time.
Give us a call and connect with us today.
Give us a call
(807) 825-7771